Information is a building block, not the whole building

Brown seems to be cautioning information professionals, including librarians, not to be seduced by the notion that access to information will create a new, exciting world. Computers, chips, and the internet have influenced every aspect of our world, but it has not necessarily changed it permanently. Even Microsoft, which was the prime example of the new approach to business, has become very much like the old AT&T, even to being sued for monopolistic practices.

Information is a tool. Even as conclusions are drawn about our culture and how the technological revolution has affected it, that culture is constantly changing. So as librarians we should make use of the tool that is technology, but keep in sight our goal of serving our customers in all their needs, not just the demand for information.